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Personal Assistant - your reliable partner
Any time, in any situation, anywhere in the world. 24/7/365 help is just a phone call away. Now you can stay informed, safe and secure!
GO-SIM's "Personal Assistant" provides information and concierge services, travel support, business services, medical assistance and emergency help services, as well as interpretation services in more than 77 languages.
How does it work?
Personal Assistant is ready to help with any routine or emergency problem. To access Personal Assistant in English, just dial +372991 from your GO-SIM card (or +372992 in Russian).
what services does it offer?
Whether your trip is business or leisure, Personal Assistant is always there to help. If you need information about specific countries, visas, vaccinations, safety, transport sports or cultural events, buying tickets, restaurant reservation, booking a taxi, making hotel or flight reservations, buying train tickets or even renting a car, Personal Assistant is there for you.
Personal Assistant can also organize business meetings, set up conference calls, translate documents, and even arrange to rent office equipment. With a simple phone call, you can obtain emergency and routine medical advice, medical and dental referrals, get help with lost baggage, tickets or passport, problems at check-in, rebooking tickets, offering weather reports and exchange rate information.
Medical help can also be provided eg arranging a doctor or an ambulance, as well as helping out in difficult situations that may require language support. Personal Assistant will even make every reasonable step to send and receive emergency messages between you and your family or others. Additionally, Personal Assistant can notify your country’s consulate in the event of the arrest, detention, prosecution, or if you’ve been the victim of a crime.
who provides the service?
Personal Assistant is delivered by one of the world’s leading customer support organisations with 25 years of experience in medical assistance and concierge & lifestyle services:
• 28 support centres worldwide staffed by doctors and nurses, multilingual coordinators, security experts, and air and ground logistics personnel.
• More than 8,000 employees including 1,900 medical professionals
• Over 65,000 accredited service partners providers globally
• Services delivered in 77 languages
• Provides solutions to 87% of the Fortune Global 100 Companies.
how much does it cost?
When you call the Personal Assistant number for the first time, a charge of US$15.00 is deducted from your GO-SIM balance. This will enable you to have unlimited use of the Personal Assistant service for 6 months. The only additional costs are the calls you make when you contact your Personal Assistant, which are charged at the normal cost of a voice call using your GO-SIM card within the relevant country.
After the first 6 months, to renew the service simply call the Personal Assistant number again and another US$15.00 will be deducted from your airtime balance. The service will resume for another 6 months and so on, giving you unlimited use once again!
